May 6, 2016
The Four Most Important Words Your Construction Clients Say:
Highly profitable and very successful Contractors like you respond with...
"Tell me more and let me take some notes so that I can better understand what you want". And they open their paper notepad or electronic device and start documenting everything.
People love to buy stuff and even more important they love to be listened too and interviewed so when you are listening and taking notes you are giving them what they crave most; respect and attention!
During Junior High and High School whenever I was not needed in the family construction company I developed a lawn mowing business by going door-to-door in my neighborhood, presenting and selling my services.
Whenever someone said yes to hiring my services I stared asking questions about how they wanted their lawn to look and feel, how often they wanted it mowed, did they want the edges trimmed and was there anything else I needed to know that was important to them. In short I listened and took notes and gave them what they crave most; respect and attention!
When I started my first construction company building custom
outdoor decks and finishing basements in new split-level homes
during the "Bidding Process" I listened and took notes and gave
them what they crave most; respect and attention! This process of
asking questions quickly separates "Clients From The
Contracting clients are more profitable because they understand and respect professionals who have processes and systems so they willingly participate in the interview process. Customers dislike processes and systems because it means the contractor is a professional whom they cannot bully or intimidate so they will not participate in the interview process.
Contracting Clients operate primarily from the adult ego and see everything in their world as a Win-Win encounter, otherwise they walk away. Clients want the work done, right and on-time and they expect to pay a fair or even high price to get what they want when they want it and to create long lasting fruitful relationships with everyone, not just contractors.
Customers operate from the child or parent ego and see everything in their world as a Win-Lose encounter or they walk away. Customers use manipulation tactics and play word games in order to chisel, cheat, steal and negotiate everything in a life and death struggle to get the lowest possible price and to cripple or destroy any hope of a long lasting relationship with everyone, not just contractors.
Clients are a source of repeat work massive increases in cash flow and profits for your contracting company because they are "The Goose That Laid The Golden Egg". Smart contractors like you will pamper them, give them exactly what the want (Click Here To Learn More) and watch your bank balance skyrocket.
When Your Construction Clients Say:
You Say: "Tell me more and let me take some notes so that I can better understand what you want" and open your paper notepad or electronic device and start documenting everything. Then as soon as possible transfer your notes to a change order, get it signed, collect the amount of the change order, put the money in the bank and put the change order in the work schedule.
I trust this podcast helps you understand that outsourcing your contractors bookkeeping services to us is about more than just “doing the bookkeeping”; it is about taking holistic approach to your entire construction company and helping support you as a contractor and as a person.
We understand the good, bad and the ugly about owning and operating construction companies because we have had several of them and we sincerely care about you and your construction company!
That is all I have for now and if you have listened this far please do me the honor of commenting and rating podcast www.FastEasyAccounting.com/podcast Tell me what you liked, did not like, tell it as you see it because your feedback is crucial and I thank you in advance.
I trust this will be of value to you and your feedback is always welcome at www.FastEasyAccounting.com/podcast
This is one more example of how Fast Easy Accounting is helping construction company owners across the USA including Alaska and Hawaii put more money in the bank to operate and grow your construction company. Construction accounting is not rocket science; it is a lot harder than that and a lot more valuable to construction contractors like you so stop missing out and call Sharie 206-361-3950 or email firstname.lastname@example.org
Thinking About Outsourcing Your Contractors Bookkeeping Services?
Click On The Link Below:
This guide will help you learn what to look for in outsourced construction accounting.
Need Help Now?
Call Sharie 206-361-3950
Thank you very much and I hope you understand we really do care about you and all contractors regardless of whether or not you ever hire our services.
Bye for now until our next episode here on the Contractors Success MAP Podcast.
Randal DeHart | Contractors Accountant