Change is inevitable in any business, but it's rarely
easy—especially when managing morale. Significant transitions can
leave employees feeling uncertain, disengaged, or even overwhelmed,
whether you're restructuring your team, implementing new processes,
or pivoting your business strategy.
As a small business owner, you probably ask yourself, "How can
I guide my team through this while maintaining morale?" You're in
the right place. Maintaining high morale within a construction team
is crucial for productivity and overall job satisfaction. The
construction industry can be challenging, with tight deadlines,
physical demands, and unpredictable work environments. Supporting
and motivating your team is essential.
Here are 10 practical tips to
help you support your team and maintain a positive, productive
environment during significant change.
1. Communicate early and
often
Transparency is your best friend during periods of change.
Keep your team informed by sharing information as early as
possible—and don't stop there. Regular updates can help reduce
uncertainty and foster trust. Whether it's an email, a town hall,
or a one-on-one conversation, aim to explain:
- What's changing
- Why the change is happening
- How it will affect your team
For example, a quarterly team meeting can serve as a platform
to address concerns and answer questions. Employees who feel
informed are less likely to speculate or fear the worst.
2. Listen to employee
concerns
Change impacts everyone differently; your team will have
questions, concerns, or frustrations. Show them you care by
creating space for open dialogue. Encourage team members to:
- Express their feelings
- Share feedback on how the change is unfolding
Using anonymous surveys or hosting informal "ask me anything"
sessions can make employees feel heard. Remember, acknowledging
their concerns—even if you don't have all the answers right
away—goes a long way in building trust.
3. Share the
vision
People resist change when they don't understand its purpose.
Focus on the bigger picture to paint a clear picture of what lies
ahead. How will this change benefit the team, the company, or even
your customers in the long run?
For instance, if you're restructuring to expand into new
markets, explain how it can lead to more innovation or exciting
growth opportunities. A shared vision provides clarity and
motivates the team to move forward together.
4. Empathize with your
team
Here's the truth—change can be stressful. Acknowledge and
validate your employees' emotions. Begin meetings or updates with
statements like, "I understand this may feel overwhelming" or "We
know this transition has been tough."
By showing empathy, you foster a sense of unity and make it
clear that you're working through this change together.
5. Keep leadership
visible
Your team looks to you for guidance, especially during times
of uncertainty. Be present, approachable, and ready to answer
questions. Your availability demonstrates that you're actively
engaged in the process, whether walking the office floor,
participating in virtual check-ins, or sending team-wide
updates.
Remember, leadership isn't just about decision-making—it's
also about reassurance.
6. Lead with
optimism
Have you ever noticed how a leader's tone sets the mood for an
entire team? Stay positive and relay your belief in the team's
ability to overcome challenges. It's important to remain
genuine—optimism doesn't mean brushing off difficulties but
tackling them confidently.
When you frame challenges as opportunities for growth, the
team will be more likely to rise to the occasion.
7. Invest in employee
growth
When change disrupts workflows, employees may feel stagnant or
uneasy about their roles. Counteract this by providing
opportunities for professional development. Whether you offer
access to online courses, arrange workshops, or encourage
skill-building projects, you'll remind your team that their growth
still matters to the business.
For example, consider introducing workshops to train employees
on new systems during a technological shift. This will boost morale
and build confidence.
8. Recognize
achievements
Sometimes, it's the small wins that keep morale alive. Take
the time to acknowledge individuals or teams adapting well or going
above and beyond during transitions. Whether it's a shoutout during
a meeting or a personal note of appreciation, celebrating
achievements can maintain momentum.
Pro tip: Pair recognition with tangible rewards, like an extra
day of paid time off or coffee vouchers. It doesn't have to be
expensive—just thoughtful.
9. Maintain consistent
messaging
Mixed messages can create unnecessary confusion. Ensure that
updates regarding the change are consistent across the board.
Empower managers and team leads with the right talking points so
everyone is on the same page.
Providing an FAQ document or a central update hub is a great
way to keep communication aligned and accessible for your
team.
10. Foster a sense of
community
Change is easier to manage when employees feel like they're
part of a supportive team. Arrange team-building activities,
whether virtual or in-person, during this period. From group
lunches to brainstorming sessions, these activities can help
strengthen relationships and build camaraderie.
Create opportunities for employees to collaborate on
problem-solving tasks related to the change. This will give them a
feeling of ownership and reinforce the idea that "we're in this
together."
Adaptability in
Construction Bookkeeping
The construction industry frequently shifts due to regulatory
changes, economic fluctuations, and technological advancements. An
adaptable bookkeeping approach allows businesses to adjust to these
changes swiftly, ensuring compliance and minimizing disruptions in
financial reporting.
By leveraging technology, enhancing communication, and being
responsive to industry changes, construction businesses can
maintain strong financial health and become more resilient in a
competitive market. An adaptable bookkeeping approach ultimately
leads to better decision-making, increased profitability, and a
solid foundation for growth.
Keep moving
forward
Change can be difficult, but it also holds the potential to
bring growth, innovation, and opportunity. By empathizing with your
team, communicating clearly, and keeping morale front of mind, you
can ensure that the transition strengthens your business instead of
destabilizing it.
An adaptable construction business owner can navigate
unexpected challenges—such as changes in market demand or supply
chain disruptions—more effectively. This resilience helps the
business weather economic fluctuations and positions it to seize
new opportunities.
About The
Author:
Sharie DeHart, QPA, is the co-founder of
Business Consulting And Accounting in Lynnwood, Washington. She is
the leading expert in managing outsourced construction bookkeeping
and accounting services companies and cash management accounting
for small construction companies across the USA. She encourages
Contractors and Construction Company Owners to stay current on
their tax obligations and offers insights on managing the remaining
cash flow to operate and grow their construction company sales and
profits so they can put more money in the bank. Call 1-800-361-1770
or sharie@fasteasyaccounting.com